1. Introduction

Welcome to arihantm.com (“we,” “our,” or “the Website”). We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including India’s Digital Personal Data Protection Act, 2023 (DPDP Act) . This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website or use our services.

By using our Website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information You Provide Directly:

Name, email address, phone number, company name, and any other information you voluntarily provide through our contact forms, email inquiries, phone calls, or when you request a consultation or quote.

b) Information Collected Automatically:

Technical & Usage Data: IP address, browser type, device information, operating system, referring URLs, pages visited, time and date of visit, and other diagnostic data .

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and support our advertising activities (see Section 7 below).

c) Information from Advertising Partners:

If you access our Website through Google Ads or Facebook Ads, these platforms may provide us with anonymized or aggregated data about how you found us .

3. How We Use Your Information

We use your personal information for the following purposes:

To provide, maintain, and improve our Website and services.

To respond to your inquiries, requests, or comments.

To process orders, projects, or service requests.

To send you marketing communications, service updates, or promotional materials (you may opt out at any time).

To analyze usage trends and optimize our advertising campaigns (Google Ads, Facebook Ads).

To comply with legal obligations and enforce our Terms & Conditions.

4. Legal Basis for Processing (Under DPDP Act)

Under the DPDP Act, we process your personal data based on:

Consent: You have provided clear consent for us to process your personal data for a specific purpose .

Legitimate Uses: Processing is necessary for purposes such as responding to your requests or fulfilling our contractual obligations .

5. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or providing services to you (e.g., hosting providers, email delivery services, analytics platforms). These parties are contractually obligated to keep your information confidential.

Advertising & Analytics Partners: We may share data with Google Ads and Facebook Ads to measure ad performance and improve our campaigns .

Legal Requirements: When required by law, regulation, legal process, or governmental request.

Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law . We do not store personal data indefinitely . We will delete or anonymize your data when it is no longer needed.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Enhance your browsing experience.

Analyze Website traffic and user behavior.

Support our advertising and remarketing efforts through Google Ads and Facebook Ads.

By using our Website, you consent to our use of cookies in accordance with this policy. You can manage or disable cookies through your browser settings; however, this may affect certain functionalities of the Website.

8. Your Rights (Under DPDP Act)

As a Data Principal under the DPDP Act, you have the following rights :

Right to Information: To know what personal data we collect and how it is processed.

Right to Correction: To request correction or updating of inaccurate or incomplete data.

Right to Withdraw Consent: To withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Right to Grievance Redressal: To contact our Grievance Redressal Officer regarding any concerns.

Right to Nominate: To nominate another individual to exercise your rights in the event of your death or incapacity.

To exercise any of these rights, please contact us using the details in Section 11.

9. Data Security

We implement reasonable security measures, including encryption, access controls, and secure storage, to protect your personal information from unauthorized access, use, alteration, or disclosure .

10. Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately .

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Website: https://arihantm.com/

Email: ceo@arihantm.com